ISO 9001: Quality Management System (QMS)

ISO 9001 is the global standard for Quality Management Systems (QMS), designed to help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. As the most widely recognized QMS certification, ISO 9001 is integral to enhancing operational efficiency, fostering customer satisfaction, and driving continuous improvement.

It defines how you must operate to meet customer and stakeholder requirements, based on seven management principles: 

Key Requirements of ISO 9001

  • Customer Focus
  • Leadership
  • Engagement of People
  • Process Approach
  • Improvement
  • Relationship Management
  • Evidence based decision making

Information for
ISO 9001 Clients

All ISO 9001 clients are required to read and follow the information about various aspects of ACCORDIA’s
ISO 9001 certification Scheme.

Certification Rule
Use of ISO 9001 Logo
Complaints & Appeal
Confidentiality Policy
Certification Process

Benefits of ISO 9001 Certification

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Enhanced Quality Management

ISO 9001 certification ensures your processes are aligned with international standards of quality, leading to improved product and service quality.

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Increased Customer Satisfaction

By consistently meeting customer needs and addressing their feedback effectively, you’ll build stronger, more reliable customer relationships.

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Operational Efficiency

Implementing ISO 9001 helps streamline your operations, reduce waste, and increase productivity, contributing to better overall performance.

4

Global Recognition

ISO 9001 is internationally recognized, opening doors to new markets and opportunities. It demonstrates your commitment to quality, earning trust from clients and stakeholders worldwide.

5

Competitive Advantage

Certification distinguishes your business from competitors, showcasing your dedication to excellence and continuous improvement.

8

Continuous Improvement

A cornerstone of ISO 9001, the continuous improvement principle ensures your business keeps evolving and improving, maintaining its competitiveness and efficiency over time.

6

Regulatory Compliance

ISO 9001 helps ensure you meet legal and regulatory requirements, reducing the risk of non-compliance penalties.

7

Employee Engagement

The standard’s focus on involvement and accountability boosts employee morale and engagement by empowering them to contribute to your company’s quality objectives.

Why Choose Accordia?

  • Accordia is an accredited ISO 9001 Certification Body authorized to audit and issue certification to the ISO 9001 Standard
  • Accordia uses only competent and approved ISO 9001 auditors to lead our audits
  • Systems auditing has been and continues to be our MAIN business for 20+ years
  • Accordia is a Certification Body evidencing strong integrity, professionalism, confidentiality, and adherence to international accreditation requirements
  • Auditors familiar with local culture

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